SUBNET MANAGED SERVICES
Subnet Managed Services is a premium managed service solution for organisations wishing to outsource management of their ICT infrastructure. Support can extend from a single device to your complete ICT infrastructure, including IP telephony.
Managed service provides preventative maintenance and access to service desk, priority remote/onsite support, monthly reporting and a service level agreement.
Subnet has grouped ICT functions into 4 separate management groups allowing organisations to select the functions they wish to outsource, giving flexibility on the extent of coverage.
Advantages of Managed Services
- Predictable monthly costs
- Priority Support
- Enhance efficiency - Dedicate your resources to your core competencies
- Increased Productivity
- Increased Profitability
- Leverage a large, skilled and diverse pool of technical resources
- Single point of contact for ICT function
- Highly skilled, motivated and certified technical resources
- Service Level Agreements and guaranteed response times
- Reporting and strategic ICT consulting
Service Overview
- Scalable to "All of ICT"
- Full Service desk access
- Service level agreement
- Single source point of contact
- Preventative Maintenance
- Network health checks
- ICT environment accountability, risk management and cost optimisation
- Monthly reporting
- Network auditing
- Vendor liaison
- Flexible coverage options
The service is designed to offer organisations predictable monthly support costs and allow you to leverage the full extent of the experience and expertise of the Subnet team. Subnet will offer ICT strategic advice and capacity planning to help align technology to your business.
The Managed Service Transition
Transitioning your environment to Managed Services begins with a detailed infrastructure audit to establish the size and complexity of your operating environment and your business requirements. Subnet then follows a detailed transition engagement process to ensure the management of your environment is thorough and efficient.
To find out more information about this service, please contact your Subnet account manager or our sales team.
